Lara22LL , 02/10/2022

Love it!…when it works

As mom and learning coach, I love the app, but only when I works. Lately, that’s only about 50% of the time. It lets me check on their schedules and assignments. But if I open the app, and it asks for my feedback as a learning coach, I already know I’ll have to fully close and restart the app, because no matter what I do or respond to the question, it freezes. Lately, and even more frustrating, if I open the app and it asks me to login, then forget it! I have to fully delete the app from my device before it will even let me login again! This used to only happen when I didn’t use the app over a long school break, but not lately. It happened to me 2x today alone, on a regular school day when I check it often. Very frustrating.

Amhra , 12/17/2021

Bad app good program

K12 itself is an amazing program but only from the computer. We are in mid December and all three of my students are still not showing up on the app. This app doesn’t do anything when you have no students show up. I would love to be able to check what time my older students need to get on meetings while working with my first grader on her chromebook without lugging out my laptop each time but since it constantly tells me I have no students enrolled contact support and then have to wait for ever to get the stupid automatic messenger to send me to a person and then never get a person after 30+ mins. This app is pointless and I would give it a zero star rating. I repeat, this low review is of the app and it’s support itself and not the program it is attached to.

To the developers: your Apple app is broken, needs fixing but I don’t know any learning coach with more than one student who can sit here for 30+ mins waiting to tell you all this. As much as I like this program and the platform on the computer you should not offer an app if it doesn’t work and doesn’t get supported. All I wanted to do was be able to check from my phone what assignments were due/turned in for the day and what meetings and when from the app on my phone instead of having to haul out the laptop while working with my youngest student on her chromebook.

Zoey the reviewer , 12/07/2021

Glitchy

I am glad the app exists so that I don’t have to hop on a computer, but it only works for me for the schedule. Which updates through out the day sometimes and it would be nice to get a notification when that happens. Almost every other time I’ve accessed the app it takes me to a screen that I can’t do anything at all with so I have to kill the app and start over. I wish I could send and receive emails through the app exclusively, I wish there was a notification system that would let me know when my child is behind even when I’m looking at it like I should be anyways, wish it was more interactive altogether. It would be nice to be able to send a chat to the teacher directly from the app instead of having to rely on Google voice or e-mail. I think this app has so much potential to be so much more than it is. I check all the time to make sure I have the latest updated version and it is still glitchy, it has been ever since the big update. Anyways. Grateful for the app, but wish it was more. Thanks guys.