AZ Laser Doc , 06/14/2024
User Friendly…The Amex App is without a doubt, my favorite financial App.
It may seem like a small thing… But, I do not like debt. Amex allows users to pay for transactions that are still pending. For example, I can make multiple purchases throughout the day. Before I call it a day, I can open the App and look at my transaction total, whether the transaction is posted or still pending. This allows me to know that I will wake up to a $0 balance, with the exception of the month when the Annual Membership amount is due. No other account I have will allow that. For example other accounts not only prohibit being “ Paid Ahead “, they will limit how far ahead you can be by imposing a 7.5% or 10% limit on pre-payment.
Even if I have paid ahead to the maximum or if I have scheduled a payment for the Annual Membership ahead of time, The institution’s App software will automatically post the “ Blll “ before the “ Payment “… This means that I will have an amount due even though the bill will be satisfied within a fraction of a second. And… Percentage of debt outstanding to available credit represents 30% of FICO score calculation.
PhilipNTx , 07/26/2019
Absolutely horrible app when it comes to rewardsSo technology should make our lives easier, but American express has found a way to make it worse. I redeemed points for gift cards through the app, but trying to use them is just utterly ridiculous. First, you can’t even get to the cards without providing information that is on your AMEX card itself. So even though you have securely logged in to the app, you still have to do more. So if you’re not carrying your AMEX card with you, you can’t use the gift card. Navigating to the cards takes forever. I’m sure everyone is familiar with the phrase “it isn’t rocket science.” But apparently this is! Whether used or not the cards stay in my view, so I have no idea which ones I have used. And to determine the balance, American Express sends you to the vendor’s website, which is not at all helpful. That site asks you for the gift card number and PIN, so you have to go back to the American Express app, write these numbers down, then go back to the vendor site again. Now think of doing all of this while you’re standing at the checkout line at Home Depot with people waiting in line behind you for you to get this done! And forget trying to resolve this in the app through chat. Chat is just another word for we’re not going to listen to you but instead will send you links to FAQ sites. This has got to be one of the worst customer service experiences I’ve had with an app and the corresponding credit card company.
okay to you , 04/22/2024
Best credit cards and best appI have 5 American Express cards including Gold and platinum cards along with other bank cards. I am member since 1999 and I am not hesitate to say that American Express credit cards are The best. I use these credit cards in USA and abroad in different countries and never had any problems to use American Express credit cards. Very fast approval process of all type of transactions. Best customer service if I ever need to call. American Express Gold card and platinum cards made with metal and looks very special and unique . American Express mobile application is wonderful and very easy to use. All you need is available in that application. Amex mobile Application works perfectly abroad and in USA so you don’t feel stuck anywhere in the world. American Express whole process from apply a credit card till receiving the credit card , processing and receiving is very sophisticated. American Express inform you about credit card mailing time date and exact date of delivering the credit card which no other credit cards companies tells like Amex does.
